knows that you care how information about you is used and shared, and we
appreciate your trust that we will do so carefully and sensibly. This notice
describes our privacy policy. By visiting ThePetOnline.com, you are
accepting the practices described in this Privacy Notice.
What Personal Information About Customers Does
ThePetOnline.comGather?
The information we learn from customers helps us personalize and continually
improve your shopping experience at ThePetOnline.com. Here are the
types of information we gather.
- Information You Give Us: We receive and store any information you
enter on our Web site or give us in any other way. You can choose not to provide
certain information, but then you might not be able to take advantage of many of
our features. We use the information that you provide for such purposes as
responding to your requests, customizing future shopping for you, improving our
stores, and communicating with you.
- Automatic Information: We receive and store certain types of
information whenever you interact with us. For example, like many Web sites, we
use "cookies," and we obtain certain types of information when your Web browser
accesses ThePetOnline.com.
- E-mail Communications: To help us make e-mails more useful and
interesting, we often receive a confirmation when you open e-mail from ThePetOnline.comif your computer supports such capabilities. If you do
not want to receive e-mail or other mail from us, please adjust your Customer
Communication Preferences.
What About Cookies?
- Cookies are alphanumeric identifiers that we transfer to your computer's
hard drive through your Web browser to enable our systems to recognize your
browser and to provide features such as storage of items in your Shopping Cart
between visits.
- The Help portion of the toolbar on most browsers will tell you how to
prevent your browser from accepting new cookies, how to have the browser notify
you when you receive a new cookie, or how to disable cookies altogether.
However, cookies allow you to take full advantage of some of ThePetOnline.com's coolest features, and we recommend that you leave
them turned on.
Does ThePetOnline.comShare the Information It Receives?
Information about our customers is an important part of our business, and we
are not in the business of selling it to others. We share customer information
only as described below and with subsidiaries ThePetOnline.com, Inc.
controls that either are subject to this Privacy Notice or follow practices at
least as protective as those described in this Privacy Notice.
- Agents: We employ other companies and individuals to perform
functions on our behalf. Examples include fulfilling orders, delivering
packages, sending postal mail and e-mail, removing repetitive information from
customer lists, analyzing data, providing marketing assistance, providing search
results and links (including paid listings and links), processing credit card
payments, and providing customer service. They have access to personal
information needed to perform their functions, but may not use it for other
purposes.
- Business Transfers: As we continue to develop our business, we might
sell or buy stores, subsidiaries, or business units. In such transactions,
customer information generally is one of the transferred business assets but
remains subject to the promises made in any pre-existing Privacy Notice (unless,
of course, the customer consents otherwise). Also, in the unlikely event that ThePetOnline.com, Inc., or substantially all of its assets are
acquired, customer information will of course be one of the transferred assets.
- Protection of ThePetOnline.comand Others: We release account
and other personal information when we believe release is appropriate to comply
with the law; enforce or apply our Conditions of Use and other agreements; or
protect the rights, property, or safety of ThePetOnline.com, our users,
or others. This includes exchanging information with other companies and
organizations for fraud protection and credit risk reduction. Obviously,
however, this does not include selling, renting, sharing, or otherwise
disclosing personally identifiable information from customers for commercial
purposes in violation of the commitments set forth in this Privacy Notice.
- With Your Consent: Other than as set out above, you will receive
notice when information about you might go to third parties, and you will have
an opportunity to choose not to share the information.
How Secure Is Information About Me?
- We work to protect the security of your information during transmission by
using Secure Sockets Layer (SSL) software, which encrypts information you input.
- We reveal only the last five digits of your credit card numbers when
confirming an order. Of course, we transmit the entire credit card number to the
appropriate credit card company during order processing.
- It is important for you to protect against unauthorized access to your
password and to your computer. Be sure to sign off when finished using a shared
computer.
Which Information Can I Access?
ThePetOnline.comgives you access to a broad range of information
about your account and your interactions with ThePetOnline.comfor the
limited purpose of viewing and, in certain cases, updating that information.
What Choices Do I Have?
- As discussed above, you can always choose not to provide information, even
though it might be needed to make a purchase or to take advantage of such ThePetOnline.comfeatures.
- If you do not want to receive e-mail from us, please adjust your Customer
Communication Preferences.
Children
ThePetOnline.comdoes not sell products for purchase by children. We
sell children's products for purchase by adults. If you are under 18, you may
use ThePetOnline.comonly with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit ThePetOnline.com, your visit and any dispute
over privacy is subject to this Notice and our Conditions of Use. If you have
any concern about privacy at ThePetOnline.com, please contact us with a
thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of
Use will change also. We may e-mail periodic reminders of our notices and
conditions, unless you have instructed us not to, but you should check our Web
site frequently to see recent changes. Unless stated otherwise, our current
Privacy Notice applies to all information that we have about you and your
account. We stand behind the promises we make, however, and will never
materially change our policies and practices to make them less protective of
customer information collected in the past without the consent of affected
customers. |